Cancellation policy
Our cancellation policy for your stay
Confirmation of the reservation:
Upon receipt of your written reservation and a deposit of 30% your reservation is valid. The deposit can only be paid via bank transfer. We recommend you to take out a travel cancellation insurance.
https://partner.europaeische.at/roter-hahn-en?AGN2=142339930
There is no right of cancellation in the sense of the consumer protection code – however we grant you the following cancellation conditions:
Cancellation up to 1 month before arrival = free of charge
30 days – 8 days before arrival = we charge 70% of the booked travel price
7 days -0 days before arrival = we charge 90% of the travel price
No show or early departure, charge of the total booked travel price.
The deposit will not be refunded. We will be happy to issue you a voucher for the deposit paid. (validity 2 years)